Everything you need to know before you book your escape.
Booking Information
Your Questions, Answered
Treatment in the Comfort of your Home
All treatments are Mobile/In-Home. There is no physical location.
Servicing
Vaughan, North York, Richmond Hill, Markham, and surrounding Communities.
RMT Treatments
All services are provided by Registered Massage Therapists only.
Online Booking Policy
All booking, whether online booking or by phone, require a Credit card to secure an appointment.
Direct Billing
Direct Billing allows your healthcare provider to bill your insurance company directly. We provide direct billing to most providers and major insurers like Canada Life, Manulife, Blue Cross, Sunlife.
RMT Insurance Receipts
Insurance receipts with RMT number are also provided if you wish to submit your own insurance claims for reimbursement.
How Direct Billing works
- Provide info: Give the RMT your insurance card and policy details.
- Verification: The provider checks your coverage, limits, and co-pays.
- Service: You receive the payment.
- Claim submission: We electronically send the claim to your insurer
- Payment: The insurer pays the covered amount directly to the clinic.Your payment: You pay only the remaining deductible or co-pay at checkout.
Cancellation Policy
You may cancel your appointment 48 hours prior to your session start time without any fees. Cancellation within 48 hours of your appointment time will result in a 70% cancellation fee.
NO HST
Since we only qualify as a “small supplier,” we do not charge HST.
You Provide
- Parking: If the RMT arrives and there is no parking, you will be charged 100% of your service fee, and your treatment will be cancelled.
- 2 sheets, 1 pillowcase, and 1 pillow
- Towels: For Massage and Body Scrub treatments only.
Your RMT Provides
- Massage Table & Stool
- Oils, Aromatherapy oils, etc.
- Hot stone, cupping therapy supplies, body scrub, body polish, etc.
RMT Arrival
Your RMT will arrive at least 5-15 minutes prior to your appointment time in order to set up equipment for your appointment to start on time. Please fill out your intake form ahead of time.
